pawaPay incident

Performance degradation affecting Mali Moov services

Resolved after 1 hour 2 minutes, affecting Moov :: Web deposit and Moov :: Payout, on October 30, 2026.

monitoring Oct 30, 2026, 03:03 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 30, 2026, 02:21 AM UTC
Resolved
Oct 30, 2026, 03:23 AM UTC
Duration
1h 2m
Detected by Pingoru
Oct 30, 2026, 02:21 AM UTC

Affected components

Moov :: Web depositMoov :: Payout

Update timeline

  1. identified Oct 30, 2026, 02:21 AM UTC

    We have identified instability in Mali Moov services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 30, 2026, 03:03 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 30, 2026, 03:23 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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