pawaPay incident

Performance degradation affecting Zambia Airtel services

Resolved after 43 minutes, affecting Airtel :: Web Deposit and Airtel :: Payout, on October 29, 2026.

monitoring Oct 29, 2026, 12:42 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 29, 2026, 12:29 PM UTC
Resolved
Oct 29, 2026, 01:12 PM UTC
Duration
43m
Detected by Pingoru
Oct 29, 2026, 12:29 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. identified Oct 29, 2026, 12:29 PM UTC

    We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.

  2. monitoring Oct 29, 2026, 12:42 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 29, 2026, 01:12 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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