pawaPay incident

Performance degradation affecting Zambia Zamtel services

Critical Vendor's status page →

Ongoing since 12:53 PM UTC, affecting Zamtel :: USSD Deposit.

monitoring Oct 25, 2026, 01:15 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 25, 2026, 12:53 PM UTC
Resolved
Ongoing
Duration
● 1h 48m
Detected by Pingoru
Oct 25, 2026, 12:53 PM UTC

Affected components

Zamtel :: USSD Deposit

Update timeline

  1. identified Oct 25, 2026, 12:53 PM UTC

    We have identified instability in Zambia Zamtel USSD deposit services. We have escalated this to the MNO for resolution.

  2. monitoring Oct 25, 2026, 01:15 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

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