pawaPay incident

Performance degradation affecting Sierra Leone Orange services

Resolved after 8 hours 18 minutes, affecting Orange :: Web Deposit and Orange :: Payout, on October 22, 2026.

monitoring Oct 22, 2026, 06:09 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 22, 2026, 12:37 AM UTC
Resolved
Oct 22, 2026, 08:56 AM UTC
Duration
8h 18m
Detected by Pingoru
Oct 22, 2026, 12:37 AM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. investigating Oct 22, 2026, 12:37 AM UTC

    We are experiencing an outage of the Sierra Leone Orange services. We are investigating the issue.

  2. investigating Oct 22, 2026, 04:26 AM UTC

    This is a quick update to inform you that we are still experiencing an outage in our Orange Sierra Leone deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. monitoring Oct 22, 2026, 06:09 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Oct 22, 2026, 08:56 AM UTC

    The incident has been resolved.

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