pawaPay incident

Performance degradation affecting Ghana Telecel services

Minor Resolved View vendor source →
Started
Apr 20, 2026, 12:44 PM UTC
Resolved
Apr 20, 2026, 03:03 PM UTC
Duration
2h 18m
Detected by Pingoru
Apr 20, 2026, 12:44 PM UTC

Affected components

Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout

Update timeline

  1. identified Apr 20, 2026, 12:44 PM UTC

    We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.

  2. monitoring Apr 20, 2026, 02:32 PM UTC

    A fix has been deployed by Ghana Telecel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 20, 2026, 03:03 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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