pawaPay incident
Performance degradation affecting Ghana Telecel services
Minor Vendor's status page →
Resolved after 2 hours 18 minutes, affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more, on April 20, 2026.
A fix has been deployed by Ghana Telecel. We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout
Update timeline
- identified Apr 20, 2026, 12:44 PM UTC
We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
- monitoring Apr 20, 2026, 02:32 PM UTC
A fix has been deployed by Ghana Telecel. We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Apr 20, 2026, 03:03 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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