pawaPay incident
Performance degradation affecting Cameroon Orange services
Resolved after 1 day 7 hours, affecting Orange :: Web Deposit and Orange :: Payout, on October 20, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- identified Oct 20, 2026, 05:18 AM UTC
We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
- identified Oct 20, 2026, 12:16 PM UTC
This is a quick update to inform you that we are still experiencing an outage in our Cameroon Orange deposit gateway but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Oct 20, 2026, 01:24 PM UTC
This is a quick update to inform you that we are still experiencing an outage in our Orange Cameroon deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Oct 20, 2026, 10:15 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified Oct 20, 2026, 10:37 PM UTC
We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
- identified Oct 21, 2026, 04:46 AM UTC
This is a quick update to inform you that we are still experiencing an outage in our Orange payment gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Oct 21, 2026, 08:17 AM UTC
A fix has been deployed by Cameroon Orange. We are seeing improvements in success rates and will continue monitoring the incident.
- monitoring Oct 21, 2026, 08:43 AM UTC
This is a quick update to inform you that we are still experiencing an outage in our Orange deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Oct 21, 2026, 10:25 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- monitoring Oct 21, 2026, 11:08 AM UTC
This is a quick update to inform you that we are still experiencing an outage in our Cameroon Orange deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Oct 21, 2026, 11:46 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 21, 2026, 12:56 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Your product runs on more than pawaPay
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services