pawaPay incident

Performance degradation affecting Cameroon Orange services

Resolved after 8 hours 16 minutes, affecting Orange :: Payout, on October 18, 2026.

monitoring Oct 18, 2026, 08:54 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 18, 2026, 06:06 PM UTC
Resolved
Oct 19, 2026, 02:22 AM UTC
Duration
8h 16m
Detected by Pingoru
Oct 18, 2026, 06:06 PM UTC

Affected components

Orange :: Payout

Update timeline

  1. investigating Oct 18, 2026, 06:06 PM UTC

    We are experiencing degraded performance in the Cameroon Orange services. We are investigating the issue.

  2. monitoring Oct 18, 2026, 06:22 PM UTC

    A fix has been deployed by Cameroon Orange. We are seeing improvements in success rates and will continue monitoring the incident.

  3. identified Oct 18, 2026, 06:55 PM UTC

    We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.

  4. monitoring Oct 18, 2026, 07:37 PM UTC

    A fix has been deployed by Cameroon Orange. We are seeing improvements in success rates and will continue monitoring the incident.

  5. identified Oct 18, 2026, 08:16 PM UTC

    We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.

  6. monitoring Oct 18, 2026, 08:54 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  7. resolved Oct 19, 2026, 02:22 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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