pawaPay incident

Performance degradation affecting Nigeria Airtel services

Resolved after 3 hours 57 minutes, affecting Airtel :: Web Deposit and Airtel :: Payout, on October 17, 2026.

monitoring Oct 17, 2026, 03:55 AM UTC

A fix has been deployed by Nigeria Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 17, 2026, 12:48 AM UTC
Resolved
Oct 17, 2026, 04:46 AM UTC
Duration
3h 57m
Detected by Pingoru
Oct 17, 2026, 12:48 AM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. identified Oct 17, 2026, 12:48 AM UTC

    We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 17, 2026, 03:55 AM UTC

    A fix has been deployed by Nigeria Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 17, 2026, 04:46 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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