pawaPay incident
Performance degradation affecting Uganda Airtel services
Minor Vendor's status page →
Resolved after 3 hours 55 minutes, affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more, on April 20, 2026.
A fix has been deployed by Uganda Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout
Update timeline
- investigating Apr 20, 2026, 12:28 PM UTC
We are experiencing degraded performance in the Uganda Airtel services. We are investigating the issue.
- monitoring Apr 20, 2026, 03:06 PM UTC
A fix has been deployed by Uganda Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Apr 20, 2026, 04:23 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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