pawaPay incident

Performance degradation affecting DRC Airtel services

Resolved after 3 hours 50 minutes, affecting Airtel :: Payout, on October 16, 2026.

monitoring Oct 16, 2026, 08:22 PM UTC

A fix has been deployed by DRC Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 16, 2026, 05:19 PM UTC
Resolved
Oct 16, 2026, 09:09 PM UTC
Duration
3h 50m
Detected by Pingoru
Oct 16, 2026, 05:19 PM UTC

Affected components

Airtel :: Payout

Update timeline

  1. investigating Oct 16, 2026, 05:19 PM UTC

    We are experiencing an outage of the DRC Airtel services. We are investigating the issue.

  2. monitoring Oct 16, 2026, 08:22 PM UTC

    A fix has been deployed by DRC Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 16, 2026, 09:09 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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