pawaPay incident

Performance degradation affecting Ghana Telecel services

Resolved after 3 hours 24 minutes, affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more, on October 15, 2026.

monitoring Oct 15, 2026, 08:58 PM UTC

A fix has been deployed by Ghana Telecel. We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 15, 2026, 07:18 PM UTC
Resolved
Oct 15, 2026, 10:43 PM UTC
Duration
3h 24m
Detected by Pingoru
Oct 15, 2026, 07:18 PM UTC

Affected components

Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout

Update timeline

  1. investigating Oct 15, 2026, 07:18 PM UTC

    We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.

  2. monitoring Oct 15, 2026, 08:58 PM UTC

    A fix has been deployed by Ghana Telecel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 15, 2026, 10:43 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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