pawaPay incident

Performance degradation affecting Cameroon Orange services

Resolved after 13 hours 48 minutes, affecting Orange :: Web Deposit, on October 15, 2026.

monitoring Oct 16, 2026, 12:32 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 15, 2026, 12:37 PM UTC
Resolved
Oct 16, 2026, 02:25 AM UTC
Duration
13h 48m
Detected by Pingoru
Oct 15, 2026, 12:37 PM UTC

Affected components

Orange :: Web Deposit

Update timeline

  1. investigating Oct 15, 2026, 12:37 PM UTC

    We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.

  2. monitoring Oct 15, 2026, 10:45 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. monitoring Oct 15, 2026, 11:36 PM UTC

    This is a quick update to inform you that we are still experiencing an outage in our Orange Cameroon deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  4. monitoring Oct 16, 2026, 12:32 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  5. resolved Oct 16, 2026, 02:25 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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