pawaPay incident
Performance degradation affecting Zambia Zamtel services
Critical Vendor's status page →
Resolved after 2 hours 10 minutes, affecting Zamtel :: USSD Deposit, on October 14, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Zamtel :: USSD Deposit
Update timeline
- identified Oct 14, 2026, 07:54 PM UTC
We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
- monitoring Oct 14, 2026, 09:40 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 14, 2026, 10:05 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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