pawaPay incident

Performance degradation affecting Ghana Telecel services

Resolved after 2 hours 38 minutes, affecting Telecel :: Payout, on October 13, 2026.

monitoring Oct 13, 2026, 02:40 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Affected components

Telecel :: Payout

investigating Oct 13, 2026, 12:55 PM UTC

We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.
monitoring Oct 13, 2026, 02:40 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.
resolved Oct 13, 2026, 03:33 PM UTC

The incident has been resolved. We apologise for the inconvenience.

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