pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Resolved after 5 hours 15 minutes, affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit, on October 12, 2026.

monitoring Oct 12, 2026, 10:30 PM UTC

A fix has been deployed by Tanzania Vodacom. We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 12, 2026, 06:30 PM UTC
Resolved
Oct 12, 2026, 11:45 PM UTC
Duration
5h 15m
Detected by Pingoru
Oct 12, 2026, 06:30 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD Deposit

Update timeline

  1. investigating Oct 12, 2026, 06:30 PM UTC

    We are experiencing an outage of the Tanzania Vodacom services. We are investigating the issue.

  2. monitoring Oct 12, 2026, 10:30 PM UTC

    A fix has been deployed by Tanzania Vodacom. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 12, 2026, 11:45 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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