Resolved after 10 hours 33 minutes, affecting Orange :: Web Deposit and Orange :: Payout, on October 11, 2026.
A fix has been deployed by DRC Orange. We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Oct 11, 2026, 02:22 PM UTC
We are experiencing degraded performance in the DRC Orange services. We are investigating the issue.
- monitoring Oct 11, 2026, 04:41 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified Oct 11, 2026, 06:41 PM UTC
We have identified instability in DRC Orange services. We have escalated this to the MMO for resolution.
- monitoring Oct 11, 2026, 11:52 PM UTC
A fix has been deployed by DRC Orange. We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 12, 2026, 12:56 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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