pawaPay incident

Performance degradation affecting Mali Orange services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on October 9, 2026 affecting Orange :: Web deposit, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 11:32 PM UTC
Resolved
Oct 10, 2026, 01:39 AM UTC
Duration
2h 7m
Detected by Pingoru
Oct 09, 2026, 11:32 PM UTC

Affected components

Orange :: Web deposit

Update timeline

  1. investigating Oct 09, 2026, 11:32 PM UTC

    We are experiencing an outage of the Mali Orange services. We are investigating the issue.

  2. monitoring Oct 10, 2026, 01:00 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 10, 2026, 01:39 AM UTC

    The incident has been resolved. We apologise for the inconvenience.