pawaPay incident

Performance degradation affecting Nigeria Airtel services

Resolved after 5 hours 12 minutes, affecting Airtel :: Web Deposit and Airtel :: Payout, on October 7, 2026.

monitoring Oct 07, 2026, 04:25 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 07, 2026, 12:43 AM UTC
Resolved
Oct 07, 2026, 05:56 AM UTC
Duration
5h 12m
Detected by Pingoru
Oct 07, 2026, 12:43 AM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Oct 07, 2026, 12:43 AM UTC

    We are experiencing an outage of the Nigeria Airtel services. We are investigating the issue.

  2. investigating Oct 07, 2026, 12:45 AM UTC

    This is a quick update to inform you that we are still experiencing an outage, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. monitoring Oct 07, 2026, 04:25 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Oct 07, 2026, 05:56 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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