pawaPay incident

Performance degradation affecting MTN OpenAPI services

Resolved after 2 hours 33 minutes, affecting MTN :: Web Deposit and MTN :: Web Deposit and 1 more, on October 6, 2026.

monitoring Oct 06, 2026, 10:42 PM UTC

We are seeing improvements in success rates across the affected services and will continue monitoring the incident.

Started
Oct 06, 2026, 09:54 PM UTC
Resolved
Oct 07, 2026, 12:28 AM UTC
Duration
2h 33m
Detected by Pingoru
Oct 06, 2026, 09:54 PM UTC

Affected components

MTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating Oct 06, 2026, 09:54 PM UTC

    We are experiencing an outage of MTN services across multiple markets. We are investigating the issue. Affected markets: Benin, Cameroon, DRC, CIV, Ghana, Liberia, Nigeria, Uganda, and Zambia.

  2. investigating Oct 06, 2026, 09:59 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 06, 2026, 10:42 PM UTC

    We are seeing improvements in success rates across the affected services and will continue monitoring the incident.

  4. resolved Oct 07, 2026, 12:28 AM UTC

    The incident has been resolved.

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