pawaPay incident

Performance degradation affecting Tanzania Airtel services

Major Resolved View vendor source →

pawaPay experienced a major incident on October 5, 2026 affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more component, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 09:16 PM UTC
Resolved
Oct 05, 2026, 11:37 PM UTC
Duration
2h 20m
Detected by Pingoru
Oct 05, 2026, 09:16 PM UTC

Affected components

Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout

Update timeline

  1. investigating Oct 05, 2026, 09:16 PM UTC

    We are experiencing an outage of the Tanzania Airtel services. We are investigating the issue.

  2. monitoring Oct 05, 2026, 10:44 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 05, 2026, 11:37 PM UTC

    The incident has been resolved. We apologise for the inconvenience.