pawaPay incident
Performance degradation affecting Cameroon Orange services
Resolved after 2 days 8 hours, affecting Orange :: Web Deposit, on October 4, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Oct 04, 2026, 06:36 AM UTC
We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
- investigating Oct 04, 2026, 03:33 PM UTC
This is a quick update to inform you that we are still experiencing partial outage in our Cameroon Orange deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- investigating Oct 05, 2026, 04:51 AM UTC
We are still experiencing partial outage in our Orange Cameroon deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- investigating Oct 05, 2026, 01:50 PM UTC
We are still experiencing partial outage in our Orange Cameroon deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- investigating Oct 05, 2026, 07:00 PM UTC
We are still experiencing partial outage in our Orange Cameroon deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- investigating Oct 06, 2026, 03:26 AM UTC
We are still experiencing an outage in our Cameroon Orange deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- monitoring Oct 06, 2026, 10:51 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified Oct 06, 2026, 11:45 AM UTC
This is a quick update to inform you that we are still experiencing partial outage in our Cameroon Orange deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Oct 06, 2026, 12:02 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 06, 2026, 03:04 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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