pawaPay incident
Performance degradation affecting Tanzania Airtel services
Resolved after 7 hours 27 minutes, affecting Airtel :: USSD Deposit, on October 3, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- identified Oct 03, 2026, 10:28 AM UTC
We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.
- monitoring Oct 03, 2026, 10:43 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified Oct 03, 2026, 12:59 PM UTC
We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.
- monitoring Oct 03, 2026, 01:15 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 03, 2026, 05:56 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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