pawaPay incident

Performance degradation affecting Malawi Airtel services

Resolved after 2 hours 48 minutes, affecting Airtel :: Web Deposit, on October 1, 2026.

monitoring Oct 01, 2026, 11:37 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 01, 2026, 10:16 PM UTC
Resolved
Oct 02, 2026, 01:04 AM UTC
Duration
2h 48m
Detected by Pingoru
Oct 01, 2026, 10:16 PM UTC

Affected components

Airtel :: Web Deposit

Update timeline

  1. investigating Oct 01, 2026, 10:16 PM UTC

    We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.

  2. monitoring Oct 01, 2026, 11:37 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 02, 2026, 01:04 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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