pawaPay incident
Performance degradation affecting Airtel OpenAPI services
Minor Vendor's status page →
Resolved after 3 hours 29 minutes, affecting Airtel :: Payout and Airtel :: Payout and 1 more, on October 1, 2026.
We are seeing improvements in success rates across the affected services and will continue monitoring the incident.
Affected components
Airtel :: PayoutAirtel :: PayoutAirtel :: PayoutAirtel :: PayoutAirtel :: Payout
Update timeline
- identified Oct 01, 2026, 04:52 AM UTC
We have identified instability in Airtel services in the following market(s): DRC, Malawi, Tanzania, Uganda and Zambia. We have escalated this to the MMO for resolution.
- monitoring Oct 01, 2026, 06:07 AM UTC
We are seeing improvements in success rates across the affected services and will continue monitoring the incident.
- resolved Oct 01, 2026, 08:21 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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