pawaPay incident

Performance degradation affecting Zambia Zamtel NFS services

Resolved after 7 hours 47 minutes, affecting NFS :: Zamtel :: Payout, on October 1, 2026.

monitoring Oct 01, 2026, 08:36 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 01, 2026, 01:25 AM UTC
Resolved
Oct 01, 2026, 09:12 AM UTC
Duration
7h 47m
Detected by Pingoru
Oct 01, 2026, 01:25 AM UTC

Affected components

NFS :: Zamtel :: Payout

Update timeline

  1. investigating Oct 01, 2026, 01:25 AM UTC

    We are experiencing degraded performance in the Zambia Zamtel NFS services. We are investigating the issue.

  2. monitoring Oct 01, 2026, 08:36 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 01, 2026, 09:12 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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