pawaPay incident

Performance degradation affecting Ghana MTN services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on October 1, 2026 affecting MTN :: Web Deposit and MTN :: Payout, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 12:07 AM UTC
Resolved
Oct 01, 2026, 02:34 AM UTC
Duration
2h 26m
Detected by Pingoru
Oct 01, 2026, 12:07 AM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. identified Oct 01, 2026, 12:07 AM UTC

    We have identified instability in Ghana MTN services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 01, 2026, 01:48 AM UTC

    A fix has been deployed by Ghana MTN. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 01, 2026, 02:34 AM UTC

    The incident has been resolved. We apologise for the inconvenience.