Performance degradation affecting Cameroon Orange services

Update timeline

1. investigating Sep 28, 2026, 07:55 PM UTC

   We are experiencing degraded performance in the Cameroon Orange services. We are investigating the issue.

2. identified Sep 29, 2026, 04:17 AM UTC

   This is a quick update to inform you that we are still experiencing degraded performance in our Cameroon Orange deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

3. identified Sep 29, 2026, 02:05 PM UTC

   Orange Cameroon is facing an outage on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.

4. identified Sep 29, 2026, 08:26 PM UTC

   This is a quick update to inform you that we are still experiencing degraded performance in our Cameroon Orange services, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

5. identified Sep 29, 2026, 10:56 PM UTC

   We are still experiencing degraded performance in our Cameroon Orange deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

6. identified Sep 30, 2026, 10:04 AM UTC

   We are still experiencing degraded performance in our Cameroon Orange deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

7. monitoring Sep 30, 2026, 11:12 AM UTC

   A fix has been implemented and we are monitoring the results.

8. resolved Sep 30, 2026, 12:05 PM UTC

   This incident has been resolved.