pawaPay incident

Performance degradation affecting Cameroon Orange services

Major Resolved View vendor source →

pawaPay experienced a major incident on September 28, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 06:29 PM UTC
Resolved
Sep 28, 2026, 07:51 PM UTC
Duration
1h 21m
Detected by Pingoru
Sep 28, 2026, 06:29 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. investigating Sep 28, 2026, 06:29 PM UTC

    We are experiencing degraded performance in the Cameroon Orange services. We are investigating the issue.

  2. investigating Sep 28, 2026, 07:47 PM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Orange Cameroon gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. resolved Sep 28, 2026, 07:51 PM UTC

    The incident has been resolved, we apologize for the inconvenience