pawaPay incident

Performance degradation affecting Kenya M-Pesa services

Major Resolved View vendor source →
Started
May 04, 2026, 09:22 PM UTC
Resolved
May 04, 2026, 11:26 PM UTC
Duration
2h 3m
Detected by Pingoru
May 04, 2026, 09:22 PM UTC

Affected components

M-Pesa :: Web DepositM-Pesa :: USSD DepositM-Pesa :: Payout

Update timeline

  1. investigating May 04, 2026, 09:22 PM UTC

    We are experiencing an outage of the Kenya M-Pesa services. We are investigating the issue.

  2. monitoring May 04, 2026, 10:09 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 04, 2026, 11:26 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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