pawaPay incident
Performance degradation affecting MTN OpenAPI services
Minor Vendor's status page →
Resolved after 4 hours 1 minute, affecting MTN :: Web Deposit and MTN :: Web Deposit and 1 more, on September 23, 2026.
We are seeing improvements in success rates across the affected services and will continue monitoring the incident.
Affected components
MTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Payout
Update timeline
- investigating Sep 23, 2026, 09:14 AM UTC
We are experiencing degraded performance in MTN services across multiple markets. We are investigating the issue. Affected markets: Benin, Cameroon, COG, CIV, Ghana, Nigeria, Uganda, and Zambia.
- monitoring Sep 23, 2026, 09:33 AM UTC
We are seeing improvements in success rates across the affected services and will continue monitoring the incident.
- resolved Sep 23, 2026, 01:15 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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