pawaPay incident

Performance degradation affecting Ghana Telecel services

Resolved after 31 minutes, affecting Telecel :: Web Deposit and Telecel :: Payout, on September 23, 2026.

monitoring Sep 23, 2026, 12:30 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Sep 23, 2026, 12:15 AM UTC
Resolved
Sep 23, 2026, 12:46 AM UTC
Duration
31m
Detected by Pingoru
Sep 23, 2026, 12:15 AM UTC

Affected components

Telecel :: Web DepositTelecel :: Payout

Update timeline

  1. investigating Sep 23, 2026, 12:15 AM UTC

    We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.

  2. monitoring Sep 23, 2026, 12:30 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 23, 2026, 12:46 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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