pawaPay incident

Performance degradation affecting Malawi Airtel services

Resolved after 3 hours 58 minutes, affecting Airtel :: Web Deposit, on September 22, 2026.

monitoring Sep 23, 2026, 03:05 AM UTC

A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

Started
Sep 22, 2026, 11:31 PM UTC
Resolved
Sep 23, 2026, 03:30 AM UTC
Duration
3h 58m
Detected by Pingoru
Sep 22, 2026, 11:31 PM UTC

Affected components

Airtel :: Web Deposit

Update timeline

  1. investigating Sep 22, 2026, 11:31 PM UTC

    We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.

  2. monitoring Sep 23, 2026, 03:05 AM UTC

    A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 23, 2026, 03:30 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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