pawaPay incident

Performance degradation affecting DRC Vodacom services

Resolved after 2 hours 39 minutes, affecting Vodacom :: Web Deposit and Vodacom :: Payout, on September 22, 2026.

monitoring Sep 22, 2026, 09:38 PM UTC

A fix has been deployed by DRC Vodacom. We are seeing improvements in success rates and will continue monitoring the incident.

Started
Sep 22, 2026, 08:53 PM UTC
Resolved
Sep 22, 2026, 11:33 PM UTC
Duration
2h 39m
Detected by Pingoru
Sep 22, 2026, 08:53 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: Payout

Update timeline

  1. investigating Sep 22, 2026, 08:53 PM UTC

    We are experiencing an outage of the DRC Vodacom services. We are investigating the issue.

  2. monitoring Sep 22, 2026, 09:38 PM UTC

    A fix has been deployed by DRC Vodacom. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 22, 2026, 11:33 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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