pawaPay incident
Performance degradation affecting Malawi Airtel services
Resolved after 5 hours 38 minutes, affecting Airtel :: Web Deposit, on September 22, 2026.
A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Sep 22, 2026, 01:43 AM UTC
We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.
- monitoring Sep 22, 2026, 03:02 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- monitoring Sep 22, 2026, 03:30 AM UTC
Unfortunately we are still experiencing an outage in our Airtel Malawi deposit gateway. We'll provide an update as soon as possible.
- monitoring Sep 22, 2026, 05:09 AM UTC
A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Sep 22, 2026, 07:21 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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