pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Resolved after 6 hours 25 minutes, affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more, on September 21, 2026.

monitoring Sep 21, 2026, 10:14 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 21, 2026, 07:12 PM UTC
Resolved
Sep 22, 2026, 01:37 AM UTC
Duration
6h 25m
Detected by Pingoru
Sep 21, 2026, 07:12 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. investigating Sep 21, 2026, 07:12 PM UTC

    We are experiencing degraded performance in the Tanzania Vodacom services. We are investigating the issue.

  2. monitoring Sep 21, 2026, 10:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 22, 2026, 01:37 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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