pawaPay incident

Performance degradation affecting Ghana AirtelTigo services

Critical Vendor's status page →

Resolved after 4 hours 51 minutes, affecting AirtelTigo :: Web Deposit, on September 21, 2026.

monitoring Sep 21, 2026, 02:16 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Sep 21, 2026, 09:52 AM UTC
Resolved
Sep 21, 2026, 02:43 PM UTC
Duration
4h 51m
Detected by Pingoru
Sep 21, 2026, 09:52 AM UTC

Affected components

AirtelTigo :: Web Deposit

Update timeline

  1. identified Sep 21, 2026, 09:52 AM UTC

    We have identified instability in Ghana AirtelTigo services. We have escalated this to the MMO for resolution.

  2. monitoring Sep 21, 2026, 02:16 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 21, 2026, 02:43 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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