pawaPay incident
Performance degradation affecting Ghana Telecel services
Critical Vendor's status page →
Resolved after 2 hours 57 minutes, affecting Telecel :: Web Deposit and Telecel :: Payout, on September 18, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Telecel :: Web DepositTelecel :: Payout
Update timeline
- identified Sep 18, 2026, 09:11 PM UTC
We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
- identified Sep 18, 2026, 09:13 PM UTC
We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
- monitoring Sep 18, 2026, 11:20 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Sep 19, 2026, 12:08 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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