pawaPay incident

Performance degradation affecting Nigeria Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on April 19, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 6h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2026, 11:42 PM UTC
Resolved
Apr 20, 2026, 06:28 AM UTC
Duration
6h 45m
Detected by Pingoru
Apr 19, 2026, 11:42 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Apr 19, 2026, 11:42 PM UTC

    We are experiencing an outage of the Nigeria Airtel services. We are investigating the issue.

  2. monitoring Apr 20, 2026, 04:20 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 20, 2026, 06:28 AM UTC

    This incident has been resolved.