pawaPay incident

Performance degradation affecting Mali Orange services

Resolved after 43 minutes, affecting Orange :: Web deposit and Orange :: Payout, on September 17, 2026.

monitoring Sep 18, 2026, 12:18 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Sep 17, 2026, 11:47 PM UTC
Resolved
Sep 18, 2026, 12:30 AM UTC
Duration
43m
Detected by Pingoru
Sep 17, 2026, 11:47 PM UTC

Affected components

Orange :: Web depositOrange :: Payout

Update timeline

  1. identified Sep 17, 2026, 11:47 PM UTC

    We have identified instability in Mali Orange services. We have escalated this to the MMO for resolution.

  2. monitoring Sep 18, 2026, 12:08 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. monitoring Sep 18, 2026, 12:18 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Sep 18, 2026, 12:30 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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