pawaPay incident

Performance degradation affecting Cameroon Orange services

Resolved after 11 hours 30 minutes, affecting Orange :: Web Deposit and Orange :: Payout, on September 15, 2026.

monitoring Sep 16, 2026, 02:57 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Sep 15, 2026, 04:34 PM UTC
Resolved
Sep 16, 2026, 04:04 AM UTC
Duration
11h 30m
Detected by Pingoru
Sep 15, 2026, 04:34 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. investigating Sep 15, 2026, 04:34 PM UTC

    We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.

  2. monitoring Sep 15, 2026, 05:45 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. investigating Sep 15, 2026, 08:31 PM UTC

    We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.

  4. monitoring Sep 16, 2026, 02:57 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  5. resolved Sep 16, 2026, 04:04 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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