Resolved after 3 hours 29 minutes, affecting Orange :: Web Deposit and Orange :: Payout, on September 13, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Orange :: Web DepositOrange :: Payout
Update timeline
- investigating Sep 13, 2026, 11:45 AM UTC
We are experiencing degraded performance in the DRC Orange services. We are investigating the issue.
- monitoring Sep 13, 2026, 01:55 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Sep 13, 2026, 03:14 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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