pawaPay incident
Performance degradation affecting Kenya M-Pesa services
Minor Vendor's status page →
Resolved after 2 hours 15 minutes, affecting M-Pesa :: Web Deposit and M-Pesa :: USSD Deposit and 1 more, on May 3, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
M-Pesa :: Web DepositM-Pesa :: USSD DepositM-Pesa :: Payout
Update timeline
- identified May 03, 2026, 04:20 PM UTC
We have identified instability in Kenya M-Pesa services. We have escalated this to the MMO for resolution.
- monitoring May 03, 2026, 05:31 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved May 03, 2026, 06:35 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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