pawaPay incident
Performance degradation affecting Cameroon Orange services
Resolved after 20 hours 27 minutes, affecting Orange :: Web Deposit and Orange :: Payout, on September 13, 2026.
We are still experiencing degraded performance in our Cameroon Orange deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Affected components
Update timeline
- identified Sep 13, 2026, 05:06 AM UTC
We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
- identified Sep 13, 2026, 01:56 PM UTC
This is a quick update to inform you that we are still experiencing instability in our Cameroon Orange gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Sep 13, 2026, 10:04 PM UTC
We are still experiencing degraded performance in our Cameroon Orange deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- resolved Sep 14, 2026, 01:33 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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