pawaPay incident

Performance degradation affecting Nigeria Airtel services

Resolved after 2 hours 16 minutes, affecting Airtel :: Web Deposit and Airtel :: Payout, on September 12, 2026.

monitoring Sep 12, 2026, 10:15 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Sep 12, 2026, 09:23 PM UTC
Resolved
Sep 12, 2026, 11:39 PM UTC
Duration
2h 16m
Detected by Pingoru
Sep 12, 2026, 09:23 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Sep 12, 2026, 09:23 PM UTC

    We are experiencing degraded performance in the Nigeria Airtel services. We are investigating the issue.

  2. monitoring Sep 12, 2026, 10:15 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 12, 2026, 11:39 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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