pawaPay incident

Performance degradation affecting Nigeria Opay services

Resolved after 10 hours 31 minutes, affecting Opay :: Payout, on September 6, 2026.

identified Sep 07, 2026, 02:00 AM UTC

This is a quick update to inform you that we are still experiencing degraded performance in our Nigeria Opay payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

Started
Sep 06, 2026, 04:50 PM UTC
Resolved
Sep 07, 2026, 03:22 AM UTC
Duration
10h 31m
Detected by Pingoru
Sep 06, 2026, 04:50 PM UTC

Affected components

Opay :: Payout

Update timeline

  1. investigating Sep 06, 2026, 04:50 PM UTC

    We are experiencing degraded performance in the Nigeria Opay services. We are investigating the issue.

  2. identified Sep 07, 2026, 02:00 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Nigeria Opay payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. resolved Sep 07, 2026, 03:22 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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