pawaPay incident

Performance degradation affecting Burkina Faso Orange services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on September 6, 2026 affecting Orange :: Web Deposit, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2026, 09:33 AM UTC
Resolved
Sep 06, 2026, 10:43 AM UTC
Duration
1h 10m
Detected by Pingoru
Sep 06, 2026, 09:33 AM UTC

Affected components

Orange :: Web Deposit

Update timeline

  1. identified Sep 06, 2026, 09:33 AM UTC

    We have identified instability in Burkina Faso Orange services. We have escalated this to the MMO for resolution.

  2. monitoring Sep 06, 2026, 10:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 06, 2026, 10:43 AM UTC

    This incident has been resolved.