pawaPay incident

Performance degradation affecting Congo Brazzaville Airtel services

Major Resolved View vendor source →

pawaPay experienced a major incident on September 5, 2026 affecting Airtel :: Payout and Airtel :: Web Deposit, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2026, 02:51 AM UTC
Resolved
Sep 05, 2026, 05:07 AM UTC
Duration
2h 15m
Detected by Pingoru
Sep 05, 2026, 02:51 AM UTC

Affected components

Airtel :: PayoutAirtel :: Web Deposit

Update timeline

  1. identified Sep 05, 2026, 02:51 AM UTC

    We have identified instability in Congo Brazzaville Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Sep 05, 2026, 04:27 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 05, 2026, 05:07 AM UTC

    The incident has been resolved. We apologise for the inconvenience.