pawaPay incident
Performance degradation affecting Cameroon Orange services
pawaPay experienced a major incident on September 4, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 9h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 04, 2026, 02:21 PM UTC
We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
- monitoring Sep 04, 2026, 03:38 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified Sep 04, 2026, 05:30 PM UTC
Cameroon Orange is still facing an outage on their platform. We will share an update in case of any improvements. Thank you for your patience and understanding.
- monitoring Sep 04, 2026, 06:51 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- investigating Sep 04, 2026, 07:02 PM UTC
We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
- monitoring Sep 04, 2026, 08:08 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Sep 04, 2026, 11:38 PM UTC
The incident has been resolved. We apologise for the inconvenience.