pawaPay incident

Performance degradation affecting Cameroon Orange services

Resolved after 9 hours 17 minutes, affecting Orange :: Web Deposit and Orange :: Payout, on September 4, 2026.

monitoring Sep 04, 2026, 08:08 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Sep 04, 2026, 02:21 PM UTC
Resolved
Sep 04, 2026, 11:38 PM UTC
Duration
9h 17m
Detected by Pingoru
Sep 04, 2026, 02:21 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. investigating Sep 04, 2026, 02:21 PM UTC

    We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.

  2. monitoring Sep 04, 2026, 03:38 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. identified Sep 04, 2026, 05:30 PM UTC

    Cameroon Orange is still facing an outage on their platform. We will share an update in case of any improvements. Thank you for your patience and understanding.

  4. monitoring Sep 04, 2026, 06:51 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  5. investigating Sep 04, 2026, 07:02 PM UTC

    We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.

  6. monitoring Sep 04, 2026, 08:08 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  7. resolved Sep 04, 2026, 11:38 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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