pawaPay incident

Performance degradation affecting Zambia Zamtel services

Critical Resolved View vendor source →
Started
May 02, 2026, 08:28 PM UTC
Resolved
May 03, 2026, 12:01 AM UTC
Duration
3h 32m
Detected by Pingoru
May 02, 2026, 08:28 PM UTC

Affected components

NFS :: Zamtel :: PayoutZamtel :: Web DepositZamtel :: PayoutZamtel :: USSD Deposit

Update timeline

  1. investigating May 02, 2026, 08:28 PM UTC

    We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.

  2. monitoring May 02, 2026, 11:21 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 03, 2026, 12:01 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Looking to track pawaPay downtime and outages?

Pingoru polls pawaPay's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when pawaPay reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track pawaPay alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring pawaPay for free

5 free monitors · No credit card required