pawaPay incident
Performance degradation affecting Zambia Zamtel services
Critical Vendor's status page →
Resolved after 3 hours 32 minutes, affecting NFS :: Zamtel :: Payout and Zamtel :: Web Deposit and 1 more, on May 2, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
NFS :: Zamtel :: PayoutZamtel :: Web DepositZamtel :: PayoutZamtel :: USSD Deposit
Update timeline
- investigating May 02, 2026, 08:28 PM UTC
We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
- monitoring May 02, 2026, 11:21 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved May 03, 2026, 12:01 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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