pawaPay incident
Performance degradation affecting Kenya M-Pesa services
Minor Vendor's status page →
Resolved after 2 hours 43 minutes, affecting M-Pesa :: Web Deposit and M-Pesa :: USSD Deposit and 1 more, on May 2, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
M-Pesa :: Web DepositM-Pesa :: USSD DepositM-Pesa :: Payout
Update timeline
- identified May 02, 2026, 06:17 PM UTC
We have identified instability in Kenya M-Pesa services. We have escalated this to the MMO for resolution.
- monitoring May 02, 2026, 07:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 02, 2026, 09:00 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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